About this service
TrackMyCrime is an online service for victims of crime and an innovative new way for the police to communicate with the public.
If your force has signed up, this service will be offered to victims of crime in your area, to allow them track the progress of the investigation of their crime.
Offering greater choice
TrackMyCrime won’t replace speaking to a police officer in person, but it will give you more choice about how and when you get information from the police if you are a victim of crime.
Faster and more efficient
TrackMyCrime will enable us to provide you with a faster and more efficient service if you have been a victim of crime. You will be able to access information about the current status of the investigation of your crime online in the same way you might expect when accessing your bank or mobile phone account online.
In the past victims have had to wait for the police officer investigating their crime to contact them with updates. Often this could be at times that weren’t convenient for the victim. TrackMyCrime will send your information to the website as soon as it is inputted into the police computer system and you will be automatically alerted to updates on your case via a text or email notification*. You can then access this information securely at a time that is convenient to you.
When or shortly after you report your crime, you will be advised whether you can use TrackMyCrime to track the investigation of your case online.
*The text messaging service is not in use by all forces.